I've sat in the meetings where these problems get discussed and the decisions get made.
15+ years on the front lines as a paramedic and EMS leader. I bring the same operational instinct to consulting — no generic frameworks, no slide decks, no six-month discovery phases.
How I Work
You tell me what's broken. I tell you what to do about it.
Every engagement starts with a conversation — not a scoping document. I need to understand your operation, your constraints, and what keeps you up at night. Then I build a plan that works for the people and budget you actually have, not the ones you wish you had.
Step 1
Diagnose
I look at your data, your documentation, and your workflows. I talk to the people doing the work. Most of the time, the problem isn't where leadership thinks it is.
Step 2
Prescribe
You get a clear, prioritized action plan — not a 60-page report that sits on a shelf. I rank fixes by impact and feasibility so you know where to start and what to tackle first.
Step 3
Build
I don't leave you with recommendations and a handshake. I build the policies, the SOPs, the tracking systems, and the training materials — then I make sure they actually work in your environment.
What I Do
Most agencies come to me with one of these problems. Some come with all of them.
Operations & Strategy
Make your agency run the way you know it should
Your response times are creeping up but you can't figure out why. Your deployment model hasn't changed in five years but your call volume has. You know a strategic plan would help, but the last one gathered dust. I fix the operational mechanics — scheduling, deployment, resource allocation — and I build strategic plans that your team can actually execute.
Operations assessment & optimization
Response time analysis & deployment modeling
Multi-year strategic planning
Merger & acquisition advisory
Crew scheduling & shift design
Performance benchmarking
Compliance & Documentation
Find the gaps before the auditors do
You've got a state inspection coming and you're not sure what they'll find. Your policy manual hasn't been updated since the last chief retired. Discipline decisions vary by supervisor and you know it's a liability. I audit your compliance posture, write the policies you're missing, build the documentation systems you need, and prepare your team before the reviewer walks in the door.
Compliance gap analysis & audit
CAAS accreditation readiness
Policy & procedure development
Just Culture & conduct management
SOP writing & field validation
Mock survey & staff preparation
Revenue & Growth
Stop leaving money on the table
Your collection rate is below 60% and nobody can tell you exactly why. You're losing revenue to documentation gaps, coding errors, and denials that could have been prevented. There's grant money available but nobody has time to write the applications. I trace revenue leakage from patient contact through final reimbursement, fix the process failures that cause it, and go after the funding you're not capturing.
Revenue cycle assessment
Billing & coding accuracy audit
Denial management & prevention
Grant identification & writing
Payer mix & reimbursement analysis
Training program development
Ways to Work Together
One-Time
Focused engagement
A specific problem with a defined scope. Compliance audit, strategic plan, policy overhaul, revenue assessment. I come in, do the work, deliver the output, and you're set.
Retainer
Ongoing advisory
Monthly hours reserved for your agency. I stay current on your operations and available when issues come up. Most clients start with a one-time engagement and move to retainer once they see the value.
Product +
Implementation support
Buy a product from the Accreditation Ready Suite, add a consulting session to customize it for your agency. 90 minutes with me to adapt templates, configure tracking, and train your team.
Why This Is Different
Most EMS consultants
- Come from hospital administration or fire service
- Deliver recommendations, not implementation
- Charge by the hour with no defined outcome
- Leave you with a report and a handshake
Working with me
- 15+ years as a paramedic and EMS leader
- I build the systems, not just advise on them
- Flat project fees — you know the cost upfront
- You get policies, SOPs, trackers, and training
Let's Talk About Your Agency
30 minutes. No pitch, no obligation. Just tell me what's going on and I'll tell you if I can help.