CrewStart
Field Training System
A complete new employee onboarding and field training system — FTO program framework, probationary tracking, competency documentation, and evaluation tools. Deployable from a shared drive in under an hour.
The Problem
EMS agencies onboard new employees inconsistently. Probationary period documentation varies by supervisor. Field training programs use paper daily observation reports or informal checklists.
When a probationary employee is terminated, agencies often lack the documented performance record to defend the decision. The gap between hiring and full operational readiness is where agencies are most vulnerable.
What I've Seen
No structured onboarding checklist — new hires miss critical orientation items
Field training evaluations vary by FTO with no standardized competency framework
Probationary periods end without documented 30/60/90-day evaluations
No central tracker showing who is in what phase of onboarding
Job descriptions are outdated or missing — CAAS reviewers flag this every time
Termination decisions challenged because documentation doesn't exist
What's Inside
A complete operational system — not a template pack. Every component is designed to work together.
Onboarding Tracker with Dashboard
A central tracking workbook for all new hires — phase completion status, sign-off tracking, evaluation dates, and credential monitoring. The dashboard shows who's in onboarding, who's behind schedule, and whose credentials are expiring.
Field Training Program Framework
A structured FTO program with phase definitions, daily observation report templates, competency sign-off checklists, and evaluation criteria. Standardizes what every new employee learns, how they're assessed, and when they advance.
Evaluation & Documentation Forms
Complete form set for the employee lifecycle — offer/acceptance checklist, Day 1-30 onboarding checklist, 30/60/90-day evaluation forms, probationary extension notices, and successful completion letters. Every milestone is documented.
Job Description Management
A standardized job description template covering essential duties, qualifications, physical requirements, FLSA classification, and supervisory relationships. The JD Review Log in the tracker monitors every position's job description with annual review dates, change history, and overdue alerts — satisfying CAAS 104.01 requirements for documented, current job descriptions.
Hiring & Credential Policies
Professional tierReady-to-customize policy documents for hiring and selection processes, compensation and benefits summaries for new hire orientation, and credential tracking policies with expiration monitoring. Covers the full employee lifecycle from application to clearance.
23
files in Professional tier
< 1 hr
average deployment time
$0
ongoing subscription cost
Choose Your Tier
One-time purchase. No subscription. No IT required.
Standard
Everything a supervisor needs to deploy a structured onboarding and field training system immediately.
- Onboarding tracker with dashboard
- FTO program framework & daily observation reports
- 30/60/90-day evaluation forms
- Onboarding SOP
- Quick-Start Setup Guide
Professional
The full defensible infrastructure — onboarding through credential tracking. For operations directors and HR leads.
- Everything in Standard
- Hiring & selection policy
- Compensation & benefits summary template
- Credential tracking policy
- Probationary documentation toolkit
Professional + Consulting
Professional tier plus a 90-minute implementation session. $299 product + $499 consulting add-on.
- Everything in Professional
- 90-min implementation call with Ken Wogan
- FTO program customization
- Priority email support for 30 days
Built for Real Operations
CrewStart was designed by analyzing how EMS agencies actually onboard employees — the missed orientation items, the inconsistent FTO evaluations, the probationary periods that end without a documented record.
The tracker centralizes every new hire's progress in one view. The FTO program framework standardizes what was previously supervisor-dependent. Every phase transition and evaluation is documented.
Setup Requirements
- Setup time
- Under 1 hour
- Software required
- Microsoft Excel + Microsoft Word
- IT involvement
- None — runs from any shared drive
- Customization
- Find-and-replace placeholder values, customize competency checklists for your protocols
- Subscription
- None — one-time purchase
How It Compares
| Alternative | Cost | Limitation |
|---|---|---|
| Generic onboarding templates | $15–49 | No EMS-specific competencies, no FTO framework |
| Enterprise HR onboarding | $3,000–8,000+/yr | Subscription, IT required, not field-training-specific |
| Informal supervisor checklists | $0 | Varies by FTO, no documentation trail, no defensibility |
| CrewStart Professional | $299 one-time | Complete system with FTO framework and credential tracking |
Works with CaseGuard: CrewStart's probationary termination documentation feeds directly into CaseGuard's conduct management system for a complete employee lifecycle record.
Learn about CaseGuardThis product provides documentation infrastructure, not legal advice. Consult an employment attorney regarding onboarding and probationary period requirements in your jurisdiction.
Ready to Transform Your Operations?
Schedule a consultation to discuss how Wogan Solutions can help your agency achieve operational excellence.